Terms of Service
Version 2026.05.22. Effective on use of the site.
1. Acceptance
By visiting the site, creating an account, or placing an order, you agree to these Terms, the EULA, the Data Use Policy, the Cookie Policy, the Shipping Policy, the Refund Policy, the Acceptable Use Policy, and the Export Compliance Policy. If you disagree with any of these, do not use the site.
2. Eligibility and use restriction
You must be 21+ and a qualified researcher acting in a research, laboratory, or institutional capacity. All material is sold for in-vitro and non-clinical research only. We ship to addresses in the United States only.
3. Account
You are responsible for the accuracy of your account information, the security of your credentials, and all activity under your account. You must notify us immediately of unauthorized access. We may suspend or terminate any account that violates these Terms.
4. Orders and pricing
Prices are in US dollars and may change without notice. We reserve the right to decline or cancel any order in cases of suspected fraud or payment issues. Declined orders are refunded in full.
5. Intellectual property
All site content, brand marks, product names, photography, copy, and code are the property of X Factor Research LLC (DBA X Factor Peptides) or its licensors. You may not copy, scrape, or redistribute without written permission. DMCA notices: see DMCA.md.
6. User content
Reviews, support messages, and form submissions you post become a non-exclusive, royalty-free, perpetual license to us to display and analyze. You retain ownership. We may remove content that violates the Acceptable Use Policy.
7. Third-party services
We use third-party services for payment, shipping, email, analytics, and similar operations. Their terms apply to their portion of the interaction. We are not responsible for their conduct.
8. Disclaimers and limitation of liability
Material is sold AS-IS without warranty of merchantability or fitness for a particular purpose. To the maximum extent permitted by law, our aggregate liability arising from your use of the material or the site is limited to the amount you paid for the specific order at issue. We are not liable for indirect, consequential, special, or punitive damages. Caps do not apply to (a) gross negligence or willful misconduct, (b) indemnity obligations, or (c) liability that cannot be limited under applicable law.
9. Indemnification
You will indemnify and hold us harmless from any claim arising from your breach of these Terms, your misuse of the material, your violation of any law, or your violation of any third-party right.
10. Governing law, arbitration, venue
These Terms are governed by Maryland law without regard to conflict-of-law principles. Disputes will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, with the arbitrator selected per JAMS rules. Arbitration occurs in Montgomery County, Maryland. Carve-outs: (a) either party may seek injunctive relief in court for intellectual-property or confidentiality breaches, (b) small-claims actions are permitted, and (c) you may opt out of arbitration by sending written notice to [email protected] within 30 days of first accepting these Terms. Class actions and class-wide arbitration are waived.
11. International users
You access this site at your own risk. We make no representation that the material or our practices are appropriate or available outside the United States. We do not ship outside the United States.
12. Changes
We may update these Terms. The version above changes when material updates are made. Material changes are announced for 30 days on the site banner and via email to account holders.
13. California Prop 65
California shipments are subject to our Proposition 65 safe-harbor disclosure at /legal/PROP65. By completing checkout you acknowledge the warning displayed at cart and inside the package.
14. Severability
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and the unenforceable provision is reformed to the minimum extent necessary to be enforceable.
15. Entire agreement
These Terms, together with the EULA, Privacy Policy, and the other policies linked in §1, constitute the entire agreement between you and X Factor Research LLC (DBA X Factor Peptides) and supersede all prior or contemporaneous communications.
16. Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, including supply-chain disruption, carrier failure, pandemic, sanctions changes, governmental action, or natural disaster.
17. Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or to a successor in a merger, acquisition, or asset sale.
18. Notice
Notices to us go to [email protected]. Notices to you may be sent to the email on your account or posted on the site. Notice is effective on delivery.
19. Survival
Sections 5, 8, 9, 10, 13, 14, 15, and 17 survive termination of these Terms or your account.
20. Contact
X Factor Research LLC (DBA X Factor Peptides) — Maryland, USA. EIN and street address are listed at /legal once SDAT filings clear.